Verint Summer School

Find out how you and your organisation can simplify, modernise and automate your customer engagement.

The Verint Summer School is back for another year and they have a great line up of speakers and webinars detailing the latest developments in Workforce Engagement, Intelligent Self Service, Voice of the Customer and Fraud and Compliance

Click Here to Register

Workforce Engagement

  • Attrition & Churn? How Workforce Engagement can help your organisation
    Tuesday 7th August 2018, 10:00am BST
  • A day in the life of a Workforce Management User
    Wednesday 8th August 2018, 10:00am BST
  • Back Office Challenges? How to improve both efficiency and customer engagement
    Thursday 9th August 2018, 10:00am BST

Intelligent Self-Service

  • Enriching Customer Interactions with Effective Knowledge Management
    Tuesday 14th August 2018, 10:00am BST
  • Enabling Effective Self-Service with Knowledge Management 
    Wednesday 15th August 2018, 10:00am
  • Connect the Dots on the Customer Journey with Intelligent Self-Service
    Thursday 16th August 2018, 2:00pm BST

Voice of the Customer

  • Listen, analyse and act: exceeding customer expectations through analytics 
    Tuesday 21st August 2018, 10:00am BST
  • Do you really know your customers? How Speech Analytics can help your organisation
    Wednesday 22nd August 2018, 10:00am BST
  • Defining the Human Age: A Reflection on Customer Service and Work in 2030
    Thursday 23rd August 2018, 10:00am BST

Fraud and Compliance

  • Making Sense of Compliance: How Technology Can Help
    Tuesday 28th August 2018, 10:00am BST
  • GDPR Data Breaches, what we’ve learnt 3 months in
    Wednesday 29th August 2018, 10:00am BST
  • 5 Steps to a Customer Centric Compliant Contact Centre
    Thursday 30th August 2018, 10:00am BST

Click Here to Register

 

Let’s talk

Whatever your need today, big or small, we’re ready to listen and see how we can make a difference. Call, email or request a callback.