By Fergus Kelly, Managing Director of Capstone. In recent times, the media has shone a spotlight on the amount of...

By Fergus Kelly, Managing Director of Capstone. Big businesses have a huge advantage over their smaller counterparts in many ways,...

By Fergus Kelly, Managing Director of Capstone. According to the headlines and the hype surrounding the growth of automation and...

The Verint Summer School is back for another year and they have a great line up of speakers and webinars detailing the latest developments in Workforce Engagement, Intelligent Self Service, Voice of the...