At the heart of what we do in Capstone is keeping our clients happy. We do this by making sure they have support that is accessible, flexible, responsive and powered by the latest technology. This bespoke service is delivered through the Capstone Support Centre. It is unique to Capstone because it pulls together in one place, the skills, industry knowledge and technology that differentiate us in the marketplace.
CSC is a cleverly organised and structured support hub. It encompasses the framework, the technology and the people that you need to maintain your business critical communications technology. CSC is designed around the client not the technology. You control the level of support you need. You decide the priorities that impact your business. CSC manages your service requirements in two ways:
Proactively: Our advanced monitoring technology sends us an alert directly from your system when there is an issue.
Reactively: We react when you need us to.
At Capstone, our goal is to make communicating easy for you, your people and your customers. By combining best in class technology with subject matter experts, CSC is the support hub designed to ensure that your communications technology is stable and available.